Services
BlueFinch-ESBD experts are here to assist you throughout your projects.
We offer IT services tailored to your needs.
Discover all the services we provide.
From proof of concept through to full migration, including implementation and training, we provide end-to-end integration services for our clients.
Trained and certified by our partners, they ensure a consistently high standard of service. Our multilingual experts also share their insights and best practices to help you get the most out of the solutions.
Free up your team to focus on innovation, our specialists will support, guide, and optimise your systems every step of the way.
- Consulting
- Audit
- Migration
- Implementation & configuration
- Support
- Training
- Upgrades
Services
We provide various IT services according to your needs. We work on short-term projects with a clear objective and result.
On-site or remote, our certified experts have in-depth knowledge of the technology and best practices and an enhanced understanding of market trends.
- POC
- Audit
- Migration
- Implementation & configuration
- Workflow creation & management
- Training
- Upgrades
- Partner integration & management
Consulting
Our consulting service helps you add value to your projects by offering the expertise of our specialists.
We work on long-term assignments or recurring services within your company. Whether for creating new workflows, supervising, or managing your daily file transfers, our consultants are available. We handle platform administration, optimize architecture, and improve your productivity with dedicated experts.
- Supervison
- Daily transfer
- Audit & monitoring
- Architecture optimisation
- Workflow creation & management
- Upgrades
- Partner creation & management
- Analysis and reports
MFTaaS
We have developed a service offering in partnership with Cegeka, providing secure cloud hosting across Europe.
We place strong emphasis on data protection and digital sovereignty within the European region.
Cegeka operates multiple data centers located throughout Europe, and we offer a range of Managed File Transfer (MFT) services tailored to meet your specific requirements.
With MFTaaS, you can choose to use our services when needed or delegate the management of your cloud-based MFT to one of our consultants.
Audit
How can you ensure your MFT is still aligned with how you use it?
The audit of your MFT platform provides a detailed review of your current configuration, security, and reliability.
We will check the number of licences, available workspace, and task logs while guiding you to adjust each component.
Here is an quick overview of the steps followed by our BlueFinch-ESBD experts to conduct an audit.
Job review and analysis of file transfer volumes
Configuration & Migration
After reviewing all the prerequisites together, we configure the software components based on your needs. The various modules are activated and combined if necessary. They are then linked to your existing software.
Software and data migrations can sometimes be long processes, leading to unpredictable issues. Whether on-site or remote, we will assist you with your migration project.
The technical conditions will be analyzed in advance to adjust configuration for migration. Tests will be carried out to outline the migration steps.
Support & Maintenance
Our technical team is available to offer support on all the solutions we provide. We ensure multilingual support in French, English, and Dutch to guarantee optimal assistance.
Our assistance includes:
- Help with resolving issues related to the installation of your solutions
- Potential troubleshooting of the product in case of malfunction
- Providing the latest patches needed
- Answering any general questions about the functioning of our products
Training
We understand that IT teams have many different technological tasks to manage simultaneously. That’s why it is important to know and master the tools at your disposal. Awareness of best practices and regular training sessions allow you to acquire the technical skills required to operate your various software.
The training is adaptable to your needs, and our consultants are available on-site or remotely to impart the necessary knowledge for the proper use of the software.
Moreover, our specialists are certified by the solution provider. Best practices, advice, and recommendations are shared during these training sessions!
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